New Generation Elevator and Escalator Systems
We have expert teams to serve our customers and we keep training them constantly.
THE PRIDE OF THE TURKISH ELEVATOR INDUSTRY
For better service.
BENEFIT FROM AMADATECH EXPERTISE
The brand awareness of the Turkish Elevator industry is at a high level and one of the leading companies AmadaTECH ; Considering its sectoral experiences, overseas experiences and customer demands, the experiences of our company involved in special projects, the demands of our foreign clients, our fair experience and observations, and the expectations of our customers as we are in the service sector, we decided to establish Amada Academy. To give our corporate company a better identity, and to increase our service quality and customer-oriented approach to the next level with its staff who love their job and have received Academy training, to continuously train and train our personnel teams about developments, regulations and technologies in the international elevator industry, and to ensure that AmadaTECH brand is among the leading brands in the international sector.
For better service, We work with the best.
WHAT IS AMADA ACADEMY DOING?
- Detailed information about the training process and products for Technical Support Solution Center personnel, as well as cooperation with our partner companies
- Trained specialist personnel for the maintenance and service department, Academy training of new personnel
- Language-speaking staff and training for our overseas projects
- Architectural Support – For Project Center; Electrical engineer, Mechanical engineer, Mechatronics engineer education
- Staff with sectoral experience and training for our aesthetic Design Center
- Industry-experienced personnel and training for outfield personnel
- Digital marketing staff training
- Domestic marketing personnel training
- Cooperation, request and training with companies that have a technical support service department in their purchasing department.
Maintenance Service Personnel, Field Personnel and Technical Support Personnel to be a professional team member in our company; They join our team after completing their AmadaTECH Academy training and succeeding.
TECHNICAL SUPPORT ASSISTANT SOLUTION CENTER
- Domestic project support
- Technical service support team in 4 languages (Turkish – English – Arabic – Russian) for projects abroad
- Customer Support team
- Order tracking
- Documents, measurement forms and projects (4 Languages)
- WhatsApp support line
- Supplier Technical service joint solution center
- Video conferencing
- Overseas assembly team support, follow-up, transfer operations, accommodation
- Overseas shipment tracking, documentation, user manual, labeling, information
- There are Mechanical Engineers, Electrical Engineers and Mechatronics Engineers in our Technical Support department.